PRIVACY POLICY

Who we are

The address of the page is: https://www.esogifts.gr.

What personal data do we collect and why

When visitors leave comments on the site, we collect the data displayed in the feedback form as well as the visitor’s IP address and browser user string to help detect spam.

An anonymous string generated by your email address (also called a “hash”) may be provided to the Gravatar service to see if you are using it. The Gravatar Privacy Policy is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture is visible to the public within your comment box.

Multimedia

If you upload images to the site, you should avoid uploading images with built-in location data (EXIF GPS). Website visitors can download and export any location data from images on the site.

Communication Forms

If you are using an additional contact form, use this subsection to note what data is collected when someone uses the contact form and for how long. For example, you may note that you retain data from the contact form for a period of time for customer service purposes, but do not use the information submitted to it for promotional purposes.

Cookies

If you leave a comment on our site, you can choose to save your name, email address and site to cookies. These are for your own convenience, so you do not have to fill in your details again when leaving another comment. These cookies will last for one year.

If you have an account and log in to the site, we will create a temporary cookie to determine if your browser accepts cookies. The cookie does not contain personal information and will be deleted as soon as you close your browser.

When you log in, we will also create various cookies to store your login information and display options. Input cookies last for two days and on-screen cookie cookies last for one year. If you select “Remember me”, your connection will last for two weeks. If you sign out of your account, sign-in cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain personal data and only indicates the post ID of the article you just edited. Expires after 1 day.

Embedded content from other sites

Articles on this site may contain embedded content (eg videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way as if the visitor visited the other site.

These sites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this content, including tracking your interaction with the included content, if you have an account, if you have an account. on that site.

Details

In this subsection you should note which traffic analytics package you are using, how users can be excluded from traffic tracking and a link to the provider’s privacy policy traffic information, if any.

Who we share your data with

This section should list all third-party providers with whom you share site data, including partners, cloud-based services, payment processors, and third-party providers. as well as note what data you share with them and why. Provide hyperlinks with their own privacy policies if possible.

How long do we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is done so that we can automatically recognize and approve the comments that follow, instead of keeping them in a queue.

For users who register on our site, we also store the personal data they enter in their user profile. All users can view, edit or delete their personal data at any time (except to be able to change their username). The administrators of this site may also view and process this information.

What rights do you have in your data

If you have an account on this site or have left comments, you may request that you obtain an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete the personal information we hold about you. This does not include data that we are required to keep for administrative, legal or security reasons

Where your data will be sent

Guest reviews may be checked through an automated junk mail system.

We collect information about you during the order completion process in our store.

What we collect and store

As you visit our site, we will monitor:

  • Products you have seen: we will use it to show, for example, products you have recently seen
  • Location, IP address and browser type: we will use them for purposes such as VAT calculation and shipping costs
  • Shipping address: we will ask you to enter this address so that we can, for example, estimate the shipping cost before placing an order but also to send you the order!

We will also use cookies to track the contents of the cart while you browse our website.

When you purchase from us, we will ask you to provide information such as your name, billing address, shipping address, email address, phone number, credit card / payment details and optional account information such as username and password. We will use this information for purposes such as:

  • Send us your account information and your order
  • Answers to your requests, including returns and complaints
  • Processing payments and fraud prevention
  • Set up your account for our store
  • Compliance with our legal obligations, such as the calculation of taxes
  • Improve our store offers
  • Send you promotional messages if you choose to receive them

If you create an account, we will save your name, address, email and phone number, which will be used for your future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it and we are not legally obligated to continue to maintain it. For example, we will store order information for XXX years for tax and accounting purposes. This includes name, email address, and billing and shipping addresses.

We will also save comments or reviews if you choose to leave them.

Who in our team has access

Our team members have access to the information you provide to us. For example, both platform administrators and store managers have access to:

  • Order details such as what was purchased, when they were purchased and where they should be shipped, also
  • Customer information such as name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process returns, and support you.

What we share with third parties

We share information with third parties that help us provide shipping and storage services for your orders; for example –

Payment

We accept payments through Viva Payments. When processing payments, some of your data will be transferred to Viva Payments, including information required to process or support payment, such as total purchase amount and billing information.

Please read the Viva Payments privacy policy for more information.

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